Mediation
Mediation is a voluntary, confidential process that helps settle disputes between colleagues and team members. The mediator is impartial and, rather than imposing a judgement on past events, helps people find ways forward that work for everyone.
What we offer
-
Half-day initial meetings with each participant
-
Full-day joint mediation session
-
Written agreement - captured and circulated to each participant
-
Follow up call to each participant
-
Follow up session, if required
Conflict Coaching
Conflict Coaching is a great resource to help people understand and tackle friction with colleagues. Coaching helps develop self-awareness, communication skills and provides a supportive environment to test different approaches.
What we offer
-
Initial no-obligation consultation
-
Up to five x 1-hour coaching sessions (Phone, face to face or online)
-
Resource pack
-
1-hour follow up session, if required
We'll take care of everything
-
All relevant communication with participants from referral to case closure
-
Regular progress updates to the referrer
-
Support to promote mediation and its benefits throughout the organisation.
-
One-off or custom-made packages to meet your requirements.